Consultations

FIRST-TIME CLIENT

nashville natural hair care salon

Please allow 15-20 minutes for your consultation and ensure the following:

What to Expect and How to Prepare for Your Salon Consultation

A $25 consultation is REQUIRED for all first-time clients, and will be applied as a credit toward your service fee once your appointment is booked. CONSULTATIONS AND FIRST-TIME APPOINTMENTS ARE NOT SET ON THE SAME DAY. NO EXCEPTIONS.

When considering services at Kinky Rootz, consider when you are available to visit the salon for your consultation. THE TIME YOU ARE AVAILABLE WILL DETERMINE WHAT DAY I CAN SCHEDULE YOU. My current clients schedule with me weeks/months in advance; the salon only operates (3) days a week, so PATIENCE is key when scheduling with me for the first time.

Consultations allow a thorough assessment of your hair and scalp and ensure the style you select is best suitable for you and your lifestyle. If the style you request is not what is best for your hair, it will not be done. Healthy hair care is of the utmost importance in the salon.

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I need you to be honest. I'm here to help you, and my questions let me know how to care for your hair and how to relay to you the best method for your tresses. Do not be offended by the questions I ask; the questions allow me to get a better understanding of your regimen at home or the treatment you received from previous stylists.

FIRST,... LET'S TALK!

I do not perform services on individuals who have relaxers present on their hair. If you have a relaxer and do not want to perform a big chop prior to services being rendered, I cannot help you. My clients are 100% natural, with the exception of color. If you are not at the point where you want to wear your hair natural, it’s okay! Just respectfully understand I am not the stylist for you.

RELAXERS ARE NOT AN OPTION.

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Please ensure your hair has been recently shampooed within 48 hours of your consultation appointment and is free of any products (i.e., oils, conditioners, pomades, etc.). A clean scalp and clean hair are vital to your visit. Your appointment will be canceled if you have product build-up or excessive dandruff.

ARRIVE WITH CLEAN HAIR AND SCALP

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Hair must be free of all extensions and styles prior to your appointment. I cannot perform a consultation if you have any extensions present. If you have extensions, your consultation will be canceled, and you will have to reschedule your appointment.

THIS INCLUDES STYLED LOCS.

REMOVE EXTENSIONS & STYLES

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I need to see your hair’s true texture and curl pattern. I do not blow dry hair in the salon, so I cannot thoroughly and visually assess your hair if it has been altered (straightened). If you come to the salon with your hair straightened, you will be asked to reschedule your consultation until I can see your true texture.

DO NOT BLOW DRY BEFORE YOUR VISIT.

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SALON FAQbook a consultation

As owner and stylist, I reserve the right to decline service to anyone at my own discretion.

The salon operates by appointment only. When you're ready to schedule your appointment/salon service, please have a date and time of day in mind. I do not schedule consultations and appointments for services on the same day.

If you request starter locs, extensions, or color services, a deposit is required to schedule your appointment. Please ensure you are ready to pay the deposit for desired services at your consultation appointment. You cannot schedule an appointment for services requiring a deposit unless the deposit is made.